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Final sale and specials policy

  • Any item at a special or discounted price is considered a final sale and is exempt from return or exchange.  

  • In case of any anomaly in your order you can contact us at contact@utopiaoutwear.com with the order number and the reason for contact, we will respond within 24-48 hours.

 

See our return and exchange policy for regular price items here.

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To qualify for return the item must meet the following conditions:

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  • Must be purchased at regular price.

  • Must be received within 14 days of receiving your order (21 days for overseas packages)

  • must be new and unused with all original hang tags attached

  • must not have makeup or cream tan marks

  • must not smell of perfume, deodorant or detergent

  • We will inspect all returned items upon receipt; Any return that does not comply with the above will be returned to you.

  • The cost of return shipping is borne by the customer; we will not refund or add credit or the cost of return shipping.

  • We will process returns until we receive your item.

  • Please note that while every effort is made to accurately display the color of our garments, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.

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For additional clarifications, do not hesitate to write to us at contact@utopiaoutwear.com

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